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The ChargePlay Duo is not charging my
HyperX is committed to stand behind our products and the release thereof. To ensure innovation and quality while seamlessly validating they are free from defects in material and workmanship.

The following HyperX product is covered by this warranty and extended to the original end user customer for a duration of two years from the date of purchase: ChargePlay™ Duo.

If you experience difficulty during the installation or subsequent use of the ChargePlay™ Duo, you may contact HyperX Technical Support for assistance.

We provide free technical support to our customers worldwide (English).
For support over the Internet, visit hyperxgaming.com/support.
HyperX Technical Support in the United States and Canada can be contacted directly by calling:
+1 (714) 435-2639 or freephone at +1 (800) 435-0640. FAQ: HX-001001-PWR-01

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