Frequently Asked Questions

Featured Questions

My HyperX Cloud headset does not work properly after updating to Windows 10. However, it still works in other systems or devices. How do I resolve this?
This may be related to the audio drivers on your computer. Please check for the latest Windows 10 drivers for your computer or motherboard from your system manufacturer's support site. FAQ: KHX-082115-HDST-09

Contact Technical Support

Questions about a Kingston product you already own? Ask a Kingston expert.

Live chat with Technical Support

Monday-Friday 6 a.m.-6 p.m. PST

Chat Now
Call Technical Support

Monday-Friday 6 a.m.-6 p.m. PST

1 (800) 435-0640 (closed)