Frequently Asked Questions

Featured Questions

Which products are supported by the HyperX NGENUITY (Beta) software?
To view a complete list of compatible devices go to https://www.hyperxgaming.com/us/ngenuity and scroll down to the section labeled HyperX NGENUITY (BETA) Compatible Devices. FAQ: HX-001001-NG-110
Where can I download the latest HyperX NGENUITY (BETA) software?
HyperX NGENUITY (BETA) is available for download via the Microsoft Store. FAQ: HX-001001-NG-111
Does HyperX NGENUITY (BETA) have minimum system requirements?
Yes. Minimum system requirements for HyperX NGENUITY (BETA) is Microsoft Windows 10 Operating System version 1803 and above. FAQ: HX-001001-NG-112
Is it possible to minimize the NGENUITY (BETA) software to the System Tray?
No. Currently NGENUITY (BETA) cannot minimize to the System Tray. However, future updates may include additional software features. FAQ: HX-001001-NG-113

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